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ID Category Severity Reproducibility Date Submitted Last Update
0000024 [Mantis] Support Request minor have not tried 2009-11-24 13:14 2009-11-28 09:18
Reporter Napkin View Status public  
Assigned To Napkin
Priority normal Resolution done  
Status closed   Product Branch stable branch
Summary 0000024: Email notifications
Description How exactly do they work? Can they be set per user or does it have to be set for a whole group? How to fine-tune which events send out emails?
Additional Information Asked by sorear.
Tags No tags attached.
Attached Files

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-  Notes
Napkin (administrator)
2009-11-24 22:24
edited on: 2009-11-24 22:25

Email notifications are sent to groups. In your user profile you can select to receive emails for certain kind of events which are sent to your group.

I have enabled group Developers, Managers and Administrators to receive email when a new issue is created.

What other changes to an issue should sent out emails?

sorear (developer)
2009-11-25 07:27

I would like to see emails for all comments on all issues, not just new issues. I can probably live without pure setting changes, but those would be nice too.
Napkin (administrator)
2009-11-25 08:43

I have enabled group Developers, Managers and Administrators to additionally receive email whenever an issue is created or a comment ("Bug-note") is added.

Please keep in mind that this is separate from the emails already being sent out by default when you
- are the reporter of an issue
- are assigned an issue
- are monitoring an issue
- have added a bug-note once (kinda activates monitoring)

Once any of the above is true, you will be informed about every detail changed in an issue - regardless of what else we we set here.

To prevent emails from reaching you you can go to "My Account" -> "Preferences" and set filters for emails there.

I have enabled email notifications about your own changes too.

Please let me know if any more changes about email notification are desired.
Napkin (administrator)
2009-11-27 13:34

Marking as resolved for now, as there seem to be no further issues or fine-tuning necessary related to email notifications.
Napkin (administrator)
2009-11-28 09:18

Everything about email notifications seems to work as expected and required. Closing issue.

- Issue History
Date Modified Username Field Change
2009-11-24 13:14 Napkin New Issue
2009-11-24 22:24 Napkin Note Added: 0000063
2009-11-24 22:24 Napkin Status new => feedback
2009-11-24 22:25 Napkin Note Edited: 0000063
2009-11-25 07:23 Napkin Status feedback => assigned
2009-11-25 07:23 Napkin Assigned To => sorear
2009-11-25 07:27 sorear Note Added: 0000065
2009-11-25 08:30 Napkin Assigned To sorear => Napkin
2009-11-25 08:41 Napkin Note Added: 0000067
2009-11-25 08:41 Napkin Status assigned => acknowledged
2009-11-25 08:43 Napkin Note Deleted: 0000067
2009-11-25 08:43 Napkin Note Added: 0000068
2009-11-25 17:28 Napkin Product Branch => 1.1.8 stable branch
2009-11-27 13:34 Napkin Note Added: 0000162
2009-11-27 13:34 Napkin Status acknowledged => resolved
2009-11-27 13:34 Napkin Fixed in Branch => 1.1.8 stable branch
2009-11-27 13:34 Napkin Resolution open => done
2009-11-28 09:18 Napkin Note Added: 0000211
2009-11-28 09:18 Napkin Status resolved => closed

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